Support Services

Ignition Technology prides itself in being able to offer first class support services on the product’s in its portfolio. We have a large experienced team ready to help our customers. Our services centre is located at Cody Technology Park which has 24/7 onsite security and perimeter access. We have the latest in service support software enabling us to track, trace and alert on all cases raised as well as ensuring we are meeting our SLA’s and compliance. In addition to Level 1 – 3 vendor support and case management we also provide a number of other services that can be white labelled for your customers. These include:

 24/7 & 10×5 hotlines
Onsite support
Monitoring
Managed Services

If you would like further information on capability or our services please contact us below.